Last updated: 03.06.2026
1. Scope
These Terms and Conditions apply to all purchases made through this website.
2. Seller
Mini Schätzli
8055 Zürich
Switzerland
Email: [email protected]
3. Products
All products are handmade.
Due to the handmade nature of our products, slight differences in color, texture, dimensions, and appearance may occur. Such variations are not considered defects.
Product photographs are provided for illustration purposes and may differ slightly from the actual product.
4. Prices
All prices are displayed in CHF and include or exclude taxes as indicated at checkout.
Shipping costs are calculated separately and displayed before the order is completed.
Customers are responsible for any customs duties, import taxes, or other charges imposed by their country.
5. Orders and Contract Formation
An order becomes binding when it is submitted through the website.
The purchase contract is formed when we accept the order and send an order confirmation.
We reserve the right to refuse or cancel orders in exceptional circumstances.
6. Payment
Payment must be made using the payment methods offered during checkout.
Orders will generally be processed only after payment has been successfully received.
7. Shipping and Delivery
We ship internationally.
Delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by postal services, customs authorities, or circumstances beyond our reasonable control.
8. Returns and Refunds
Customers may request a return within 14 days of receiving the product.
Returned items must be unused and in their original condition.
Customized, personalized, or made-to-order items may not be eligible for return unless defective.
Return shipping costs are the responsibility of the customer unless the item is defective or delivered incorrectly.
Refunds will be issued after inspection of the returned item.
9. Defective or Incorrect Items
If a product arrives damaged, defective, or incorrect, customers should contact us within 7 days of delivery and provide photographs where possible.
We will determine an appropriate remedy, which may include replacement, repair, or refund.
10. Intellectual Property
All content on this website, including photographs, logos, product descriptions, text, and designs, remains the property of [Business Name] and may not be copied or used without permission.
11. Limitation of Liability
To the maximum extent permitted by applicable law, liability for indirect, incidental, or consequential damages is excluded.
Nothing in these Terms excludes liability where exclusion is not permitted by law.
12. Governing Law
These Terms and Conditions are governed by Swiss law.
The place of jurisdiction shall be the competent courts of Switzerland, unless mandatory consumer protection laws provide otherwise.